I chatted online with Sue via Layr’s website and she set up an appointment for me with Will. It was simple. He came to my house and showed me the different types of 3M window film for my skylights. My priority was to reduce the heat from the hot sun and also the air conditioning bill. I took his recommendation for the night vision 25. Two men came and did a wonderful job. There are no light gaps and it looks great. It has made my home so much more comfortable. I am very happy with this film as I was concerned that it would make the house dark. It looks as if I were looking through sunglasses. I am so happy and I thank Will for recommending the right product for my needs. Layr is a great company from all aspects and I love that you can chat online rather than leaving phone contact. Definitely will use them again and definitely will recommend them.